Frequently Asked Questions

Do I need a tree surgeon?

Yes, for complex or large-scale work, especially if you want to avoid damaging the tree or property. Appointing a qualified professional is essential, as they can correctly diagnose tree health issues and perform necessary pruning or removal.

I don't know if my tree has ash dieback, will you come out and check?

Yes, we will conduct an evaluation of your trees to determine if they are affected by disease or pose safety risks.

Have you got public liability insurance?

We do have public liability insurance in place, providing you with a layer of peace of mind. Your safety and confidence in our services are our top priorities.

Are you fully qualified?

We are fully qualified and dedicated to providing the highest level of service. Our team is equipped with the necessary skills and expertise to meet your needs effectively.

What are your prices?

We will need to conduct a free site inspection to assess the work required in order to provide you with an accurate quote. It is not possible to accurately estimate a job over the phone or with pictures.

Do I need permission to work on my trees?

If your tree is protected by a Tree Preservation Order (TPO) or is in a conservation area, you will need to apply for permission from your local authority. Performing work without the necessary permission can result in large fines. Your local council can help you with information about TPOs and conservation areas.

When is the best time to have work done to my trees?

The ideal time for most pruning is during the dormant season, which is late winter or early spring. At this time, the tree experiences less stress and is more open to healing. However, this can differ depending on the species.